Legal

Terms of Service

Last updated: 11 June 2026

Agreement

By signing up for or using Inslo (“the Service”), you agree to these Terms of Service. Inslo is operated by Inslo (“we”, “us”). If you do not agree, do not use the Service.

The Service

Inslo is a privacy-first analytics platform that allows you to track events in mobile and web applications and visualise that data in a dashboard. We provide the platform “as is” and may modify, limit, or discontinue features at any time with reasonable notice.

Free trial

During the beta period, all accounts receive 90 days of full access at no charge. After beta closes, new accounts receive a 14-day free trial. No credit card is required to start a trial.

At the end of the trial period you must subscribe to a paid plan to continue using the Service. Data is preserved during the transition; access is restored immediately upon subscription.

Subscriptions and billing

Paid plans are billed monthly in advance. All payments are processed by Stripe. By subscribing, you authorise Stripe to charge your payment method on a recurring basis.

If a payment fails, your account will enter a “past due” state. Access to the dashboard is maintained for a grace period while payment is retried. After three failed attempts the subscription is cancelled.

We do not offer refunds for partial billing periods. You may cancel at any time; your access continues until the end of the current billing period.

Acceptable use

You may not use Inslo to:

  • Track personal, sensitive, or health-related information about your users without proper disclosure and consent
  • Violate any applicable law or regulation
  • Attempt to reverse-engineer, disrupt, or gain unauthorised access to the Service or its infrastructure
  • Resell or sublicense the Service without written permission

Violation of these terms may result in immediate termination of your account.

Your data

You own all data you send to Inslo. We process it solely to provide the Service to you. We will not sell, share, or use your data for any purpose other than operating and improving the Service.

Upon account deletion, all your data will be permanently removed from our systems within 30 days.

Intellectual property

The Inslo platform, brand, and software are owned by Inslo and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Service in accordance with these terms.

The Inslo SDKs are released under the MIT licence. You may use, modify, and distribute them freely.

Disclaimer and limitation of liability

The Service is provided “as is” without warranty of any kind. We do not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by law, Inslo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of revenue, profits, or data, arising out of your use of the Service.

Our total liability to you for any claim arising out of or related to these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

Termination

You may cancel your account at any time from the billing page. We may suspend or terminate your account if you violate these terms, with or without notice depending on the severity of the violation.

On termination, your right to use the Service ends immediately. Data deletion will occur as described above.

Governing law

We will always try to resolve any dispute with you fairly and in good faith before either party seeks formal remedies. Nothing in these terms overrides or limits any statutory rights you have under the consumer protection laws of your country of residence.

If a dispute cannot be resolved informally, it shall be subject to the jurisdiction of the courts in the country where Inslo operates, without prejudice to your right to bring proceedings in your local courts where applicable law requires it.

Changes to these terms

We may update these terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance.

Contact

Questions about these terms? Contact us.

Terms of Service — Inslo